Genie is one of the largest garage door opener manufacturers. Genie has produced a lot of garage door openers since a half century ago. When your Genie garage door opener is in action, you can always sure Genie provides you a troubleshooting tips to solve the Genie garage door opener problems.
When your Genie garage door opener does not move it does not mean you need to change the entire unit, some of the time you just need to replace the battery or re-align unit position. There are some typical Genie garage door opener problems that commonly occur, such as
a. Genie garage door will go down to close but then reverse the motion and go up to the open position. When you encounter this kind of problem, you can check the limit setting of your garage door. The close limit setting will set such a distance for a garage door to go down and a vise versa the open limit setting will set a distance for a garage door to lift up. To make the garage door completely go down to close, you can set the limit setting closer to the motor using a screwdriver.
b. Genie garage door opener closes and opens with no command of any access entry devices, as if the door moves by itself. This kind of problem is commonly found when you have a short somewhere, maybe in your remote transmitter or wall button or in the wiring of wall button. When you have short in your transmitter, signals will repeatedly sent and make the problem occurs. You can try to change the remote batteries and control the opener from wall button. Another attempt, you can remove the wall button wire at the motor head so you are sure the short does not come from the wire to the wall button. Try to operate the garage door from the remote, if it works you can replace the wall button wires with new one.
c. Other typical Genie garage door opener problems are due to a malfunctioning infra-red sensors. If you find your garage door opener only works with wall button, you can check the sensors. Try to clean the lens or re-align the sensors eyes and make sure the wire connections are fastened