When you inspect there is something wrong with the spring, go call for Genie Customer Service assistance.
Genie is one of the largest brands of garage door openers. Genie is favorable brand as the products are reliable and powerful. As the company aims the DIY market and offers reasonable price, the garage door openers easily found in homes in the USA. However, not all people have the same skill to assemble, install, program and troubleshoot their product successfully. When users have done anything they could and none of them make the garage door work, it times when you need to call for Genie garage door opener service assistance.
Below are some of the situations when calling for Genie garage door opener service assistance is the right choice:
- Garage door runs close only, what to do for the first time for this situation is checking open limit switch. Check for its short circuit and proper wiring. Next, check the open force adjustment and do a small adjustment needed. The last, check for the garage doors condition and the springs. During springs checking and you inspect there is something wrong with the spring, go call for Genie Customer Service assistance.
- The door goes up, but suddenly stops and does not completely open. Check for open limit switch and check the open force adjustment. Make sure that the garage door and opener are in a good condition, well lubricated, and balanced well as mention in the maintenance section. If you suspect there is a problem with the hardware or springs, you need Genie garage door opener service assistance.
- Genie garage door opener makes unbearable noisy sounds as it is operated. Make sure you do monthly maintenance to ensure that the garage door and opener well lubricated, in a good condition and it is well balanced. Check for the fasteners, whether they are tightened well or not. When you check for the hardware and springs and found out problem from one or two of them, call Genie customer service.